When people talk about marketplace Trust & Safety, they tend to reach for the obvious threats of fraud, counterfeits, and payment scams. And those risks are very real. But on…
UGCPicture the product brief: Build something that feels like a friend. Make it warm. Make it available. Make it affirming. Make it remember. Now picture the postmortem. AI companion apps…
UGCFor years, questions of content authenticity, for the most part, sat at the edges of Trust & Safety. Deepfakes were a novelty. Synthetic images were rare enough to treat as…
UGCFor years, the technology industry has treated content moderation as a scaling problem. Get enough data. Build better models. Hire more reviewers. Centralize decision‑making, and with enough investment, the hardest…
UGCFor years, content moderation has been framed as a race between people and machines. Each advance in automation revives the promise that AI will finally be able to scale trust…
UGCSextortion is becoming one of the fastest-growing online threats facing teens, yet it rarely receives the same focus as bullying or explicit content. Part of the reason it’s so difficult…
UGCWhen tech companies talk about safety, it’s often in the language of algorithms and enforcement. But behind the scenes, a quieter movement is reshaping how platforms build trust. From TikTok…
UGCFraud – as with most crime – has long been viewed through a binary lens of the offender and the victim. But for a growing number of young people, that…
UGCInstagram is taking a page from Hollywood. In a landmark move, the platform announced that teen accounts will now be guided by PG-13 by Default – a new setting that…
UGCDespite heightened levels of awareness around online scams and their many forms, more young people are falling victim than ever before. The FBI’s annual Internet Crime Report found that Americans…
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