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UGC

Internet safety for kids: why every parent should care about content moderation

For most of us, the internet has been part of our lives less than 30 years, but in that time, it became fundamental to how society functions. In the age…

UGC

The intricacies of CSAM moderation: 3 key insights

The nature of user-generated content (UGC) and other online content is vast and ever-changing, often reflecting the complexities – and sometimes the darker corners – of the human experience. One…

UGC

How content moderation can improve your brand’s customer experience

In a digital era where every interaction carries weight, the significance of content moderation in curating an unblemished customer experience cannot be understated. Your brand’s growth is intrinsically linked to…

UGC

The rise of the “prompt engineer” and “AI whisperer”: How generative AI is transforming content moderation

Following the emergence of specialized “prompt engineer” positions within artificial intelligence (AI) companies, the need for a new kind of role is being recognized in the user-generated content (UGC) moderation…

UGC

“Content moderation is a positioning tool”: Dr. Yi Liu on the marketing case for content moderation

Content moderation isn’t just a debate centered around “freedom of expression, political discourse, personal liberty, civil society, and government regulations.” It is also a potent tool that platforms with vested…

UGC

Measuring the effectiveness of content moderation efforts

Effective content moderation, a topic of great discussion among trust and safety professionals, is crucial for maintaining a positive and safe environment on platforms ranging from social media to e-commerce…

UGC

Generative AI’s rising threat to user-generated content platforms

In the heart of our digital era, the line between reality and artifice is becoming increasingly blurred. The rise of generative artificial intelligence – a breed of AI capable of…

UGC

Do you know what to look for in a content moderation service?

Every company, big or small, has had to deal with its fair share of troublesome user-generated content (UGC). It could be an unruly response on your Twitter feed, a torrent…

UGC

Watching out for the watchers: How content moderators can stay safe from harm too

Content moderators are increasingly at the front line, safeguarding people’s human rights, and insulating us from the worst of humanity: against violence, abuse, and the incitement of hatred. But here,…

UGC

Content moderation and human rights: Human Rights Center’s Alexa Koenig explores the connection

In the age of information and digital connectivity, the internet has become an invaluable platform for global communication, idea sharing, and the exercise of freedom of expression. However, this boundless…

UGC