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Best Practices for Trust and Safety Officers: An Interview with the TSPA’s Co-Founders

The Trust and Safety Officer The trend towards doing business online and the need to address the safety and security issues this brings has led to the introduction of a…

Image Moderation, Profanity Filter, Video Moderation, UGC

How Brands are Leveraging UGC During the COVID Crisis

By keeping people indoors, the COVID-19 pandemic has sent businesses rushing back to the drawing board, especially regarding how they reach their customers. A sharp decline in shopping at physical…

UGC

Creating Your Community Guidelines – Examples & Best Practices

All new online communities, from dating apps to gaming to social networks, are tasked with creating and maintaining comprehensive community guidelines. You have a responsibility to not only to keep users…

UGC

Facebook’s Independent Oversight Board – Recent Developments

Having been in the Content Moderation space for over 14 years, we are always interested in the unique approaches companies take towards the often complicated and nuanced art of UGC…

Image Moderation, UGC

Social Media Leaves Content Moderation to AI Amidst Pandemic

  On March 16, Facebook sent home thousands of content moderators in the midst of a global pandemic. Other social media giants like YouTube and Twitter took the same cautionary…

UGC

TikTok Addresses Content Moderation Concerns Amid Steady Growth

  We’ve discussed how social media giants Facebook and Twitter, platforms that have existed since the early 2000s, have made recent policy changes to address the concerns of the U.S….

Video Moderation

How Unregulated Internet Exposure Affects Digitally Savvy Children

  In June of last year, we spoke with child psychologist and advisor to WebPurify Dr. Adam Pletter about how cyberbullying affects children and what parents can do if their…

UGC

Using a Jury for Content Moderation – Pros and Cons

In a post last month, we discussed Facebook’s end-of-year goal of instituting an independent oversight board to adjudicate what content will be removed from the site. Here we’ll discuss the…

UGC

Facebook Updates Policy for Suicide Prevention

  The last year has seen consistent adjustment of content moderation policies on the part of social media giants. Recently, we discussed the changes that Twitter and Instagram’s policies underwent….

Image Moderation, UGC

Twitter and Instagram Update Policies to Combat Bullying

  In previous posts, we’ve discussed the content moderation policies of large social media platforms and the factors that are catalyzing their changes. Recently, Twitter and Instagram announced updates to…

Image Moderation, UGC