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Case Study: Microsoft + WebPurify

August 13, 2017 | Profanity Filter, Content Moderation Case Studies

two men standing in front of a cloudy sky, one holding a board that reads "not a UFO" and the other holding a parachute

Background

Microsoft is mainly a household name because of its personal computers and far-seeing founder, Bill Gates. But, as one of world’s most influential companies, it has a hand in many ambitious projects, including the Pegasus II. The Pegasus II was an unmanned high-altitude balloon. Its purpose was manifold, including demonstrating the abilities of Microsoft’s Azure IoT platform, streaming realtime video and atmospheric data to users on their phones and personal computers, and allowing users to send SMS messages to the craft itself.

several people in field holding a growing balloon

The Challenge

Microsoft knew that public participation was key to the success of the project. For this reason, the public wasn’t just invited to watch the launch and subsequent journey of the balloon, free, on a live feed. It was also encouraged to message the balloon, and said messages were overlaid against the live video, which in turn became a permanent part of Pegasus’s flight recording. Needless to say, bad language was not an option.

image of earth and distant sun from space

The Solution

Microsoft retained WebPurify’s profanity filter services to ensure Pegasus II’s flight was 100% inspiring, and not marred by negative or offensive messages from the public. Thousands of people watched the mission in real time, and WebPurify was there every step of the way to moderate incoming texts, even the tough stuff (profanity misspelled with numbers, or hidden inside bigger words).

The Results

  • 10,000+ persons watched the stream from beginning to end
  • Immense press coverage, including mentions in: Forbes, TIME, GeekWire
  • 0 reports of offensive content slipping past moderation

While you’re here make to also check out our content moderation guide.